After Sales Support

Comprehensive support and care for your vehicle investment

Your Vehicle, Our Priority

At CareTech AutoLogical, we provide comprehensive after sales support to ensure your vehicle performs optimally. Whether you purchased a pre-owned or new vehicle from us, we're here to fix whatever issues arise and keep you on the road.

Expert Repairs

Professional technicians for all vehicle issues

Ongoing Support

Continuous assistance for your automotive needs

Quality Service

Genuine parts and reliable workmanship

After Sales Support Services

New Vehicle Support

All new vehicles sold by CareTech AutoLogical include comprehensive manufacturer support:

Manufacturer Coverage: 3 years or 100,000 km protection plan
Major Components: Engine, transmission, and drivetrain support
Scheduled Maintenance: Regular service intervals and inspections
Roadside Assistance: 24/7 emergency support when you need it

Pre-Owned Vehicle Support

For pre-owned vehicles, we provide comprehensive after sales support to address any issues:

Issue Resolution: We fix whatever problems arise with your vehicle
Diagnostics: Comprehensive vehicle inspection and troubleshooting
Quality Repairs: Expert technicians using genuine or equivalent parts
Transparent Communication: Clear explanations and fair pricing

Service & Repair Support

All repair work performed at CareTech AutoLogical service centers includes:

Quality Guarantee: 6 months or 10,000 km on replacement parts
Workmanship Assurance: 90 days on all labor performed
Genuine Parts: OEM or equivalent quality components
Nationwide Support: Service honored at all CTA locations

Extended Support Plans

Extend your peace of mind with our flexible support plans that provide ongoing coverage and assistance:

Basic Plan

₦150,000

+1 year / 20,000 km

Premium Plan

₦250,000

+2 years / 40,000 km

Elite Plan

₦400,000

+3 years / 60,000 km

Get Support Plan Quote

Support Exclusions

The following are typically not covered under support:

• Normal wear and tear (tires, brake pads, wiper blades, etc.)
• Damage from accidents, misuse, or neglect
• Modifications or alterations not approved by CTA
• Lack of proper maintenance or service
• Damage from natural disasters or environmental factors
• Use of non-approved fuels, fluids, or parts
• Cosmetic issues that don't affect functionality

How to Get Support

Contact Us

Reach out to our service center

Assessment

We evaluate the vehicle issue

Solution

Repair plan and pricing provided

Service

Expert repairs completed

Need Support for Your Vehicle?

Our team is ready to help you with any vehicle issues or questions