Privacy Policy
How we collect, use, and protect your information
Last Updated: 29 November 2025
1. Introduction
CareTech AutoLogical Limited ("we," "our," or "CTA") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Vehicle preferences and purchase history
- Driver's license information (when required for test drives)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process your vehicle purchases, leasing agreements, and service bookings
- Provide customer support and respond to your inquiries
- Send you marketing communications about our products and services (with your consent)
- Improve our website and services
- Comply with legal obligations and prevent fraud
- Conduct market research and analytics
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us operate our business
- Financial Institutions: For processing payments and financing
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under Nigerian data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent for marketing communications
- Request data portability
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: privacy@caretechauto.com.ng
- Phone: +234 805 078 7718
- Address: 123 Automotive Avenue, Victoria Island, Lagos, Nigeria